Frequently Asked Questions
The most common questions about orders, production and shipping.
- How long does production take?
- Made-to-order pieces are crafted in 3 business days, then shipped with tracking.
- Is engraving charged?
- Free on most pieces; some items may carry a small fee, shown on the product page.
- Do you ship internationally?
- Yes, we ship worldwide with tracking.
- What is your return policy?
- Except personalized items, returns are accepted within 14 days of delivery.